Notes from the hangar

Looking for product updates? See the changelog.

• October 1, 2026

  Every CRM is somebody else's process, shipped.

  Every CRM starts as one company's process, then ships to thousands that don't run like it. That's the business model, not a bug.

• October 1, 2026

  I helped build a CRM that failed. The contractor who kept it is still winning.

  How a custom CRM that transformed one contractor's business failed as a product — and why that failure became Planes.

• September 17, 2026

  If you ever wanted to build your own CRM, part 1: a home organizing business in 20 minutes

  A step-by-step build: a working home-organizing CRM on Planes in about 20 minutes.