Every business on Planes is a separate tenant, and the separation isn’t a promise in our application code — it’s enforced by the database itself, on every single query, using row-level security. Even if our application made a mistake, the database would refuse to hand one business’s data to another. We designed the platform this way from the first table, and we test it the way you’d hope: constantly, automatically, adversarially.
Everything between your team and Planes travels over TLS. Everything stored — records, documents, photos — is encrypted at rest on infrastructure from providers who secure some of the largest systems in the world.
Export everything, any time, on any tier — free included. We want you to stay because Planes is where your business runs best, not because leaving is hard.
If you believe you’ve found a security issue, tell us directly and we’ll take it seriously and fix it fast: security@planescrm.com. We’re grateful to people who look.